Aside from human error and the work of bad actors, our data faces others risks. In particular, the failure of your hardware and software to protect as designed, and the numerous external threats that exist, largely beyond anyone’s control.

 

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Disaster recovery is a basic element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business–that includes veterinary practices–can continue to be operational no matter what negative event might occur. Business continuity planning addresses severe, catastrophic events, loss of the lead doctor, director, or other principals in the organization, severe natural disasters that incapacitate a physical location, etc. Disaster recovery planning is one piece of this broad planning. Specifically, disaster recovery plans refer to how to quickly recover from some event that compromises your IT infrastructure.

 

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We hear routinely in the news that a major corporation or government agency has had its data integrity compromised, with millions of pieces of personal data accessed. In these cases the criminals behind the attack hope to get money by selling that data to other criminals. In the case of ransomware, the criminals want your money, and try to get it by holding your data hostage. Plain, old fashioned kidnapping with a hi-tech spin.

What can you do to avoid falling victim?

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This cyberattack scheme isn’t new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious purposes. The goal has long been to access important financial and personal data that can be sold off. For example: Credit card numbers that can sold and used to buy things. Social security numbers that can be sold to be used to create fake identities. In the case of many viruses, victims may never even be aware their data has been accessed. Typical malware and spyware tries to go undetected. Not ransomware. Ransomware generally does not access your data to sell off to criminals. Instead, the virus kidnaps your data until you pay ransom.

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If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. Ransomware is a type of computer virus that kidnaps your data and holds it hostage for money. It has become increasingly common attacking governments and all manner of business and non-for profit institutions.

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Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone Network (PSTN) carrying a signal from one telephone to the other. But instead of connecting telephones to the phone cables through phone jacks in the walls, VoIP uses the internet where phones can be connected to broadband devices, adapters or PCs using broadband. With this system, voice is converted into a digital signal and carried over the Internet. Let’s take a look at all the options that are available to make calls using VoIP.

 

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Almost by definition, small business owners and entrepreneurs cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side effects when it comes to IT.

Small business don’t have the resources to fully support all of their IT infrastructure needs. The present in-house staff is most likely very busy putting out day-to-day fires. One statistic suggests 65% of IT budgets go to nothing more than keeping the lights on. In short, staff is busy making sure the printer works or reloading a PC infected by a virus after an employee fell for a phishing email. This means that small firm’s expenditures on IT are not improving operational, efficiency, or enhancing productivity or competitiveness.

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You went into business because you have an interest and expertise in some particular product or service. You began the firm to offer that product or service, but a dirty little problem came along with that new company. IT requirements. You need equipment, and you need networks, and printers, and data storage to keep the company up and running. As a consequence, you’ve become responsible for managing something you probably don’t care very much about or even understand especially well.

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You use the cloud and don’t even know it. Do you go to Amazon and create a wishlist? Do you have an email account on Yahoo? That is cloud computing. All your emails are stored on Yahoo servers somewhere. They are on physical servers, of course, but they aren’t on your laptop. The advantage is that when you spill your coffee onto the laptop keyboard, you haven’t lost all your emails even if you never backed up your hard drive. (If you haven’t, shame on you, by the way.)

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The adoption of technology from the simplest of matters to the most complex problems has rendered us heavily dependent on it. We love paying our bills minutes before they are due. We enjoy seeing loved ones face-to-face on our computer screens. We can access and print our extremely sensitive records from government and financial websites in a matter of minutes instead of waiting for the mail for days. The time and resources that technology saves are invaluable, but this convenience has a very ugly side. This convenience brings costs, which could include irreparable financial, professional, and social damage. The technology that is designed to make life easier can also wreak havoc when criminals use it to breach secured, personal information. So how do we tame this beast called ‘breach of data security’?

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