business msp

The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what you need to know before you sign up with a MSP.
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office lelvels staff

Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example-

When your employees use their own devices for work purposes such as to access emails, to connect to work servers or to work on office files. In the event their device gets infected by a malware or hacked, the virus or the hacker gets access to your data as well. Your employees may put your network at risk by connecting to unauthorized networks, downloading unauthorized software, using outdated antivirus programs etc, on their personal devices and then using it to access work files.Then, there’s the chance of them losing their devices such as smartphones, laptops or tablets putting your data at risk.
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support msp conversation

Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there.
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it mistakes broken pc

During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to change the trend. When analyzing the reasons for the failure of their IT investment, here’s what we come across most often.
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red flag warning

As someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes. In this blog, we discuss the IT red flags that you need to watch out for.

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manager technology balance

Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.

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unknown staff member

In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.

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multi factor authentication

You have probably come across the term multi-factor authentication of late. It is an IT buzzword today and is fast becoming one of the best practices of cybersecurity. So, what is multi-factor authentication, exactly? Read this blog to find out.
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handshake partnership

You are probably aware of the most common benefits of signing up with an MSP such as

  • On-demand IT support: Having an MSP ensures that you get priority IT support when you need it.
  • Scalable IT infrastructure: With an MSP by your side, you can scale your staff structure up or down without worrying about the IT aspect of it. Need to add 20 people to your workforce? You focus on the hiring, while your MSP will work out the IT logistics
  • Lower IT costs: Overall, having an MSP gives you a lot of cost savings vis-a-vis having an IT team in-house. Even if you have an IT team in-house, you can have them work in tandem with your MSP for the best results. Or, have them focus on research and optimization of your IT environment instead of focusing on mundane tasks like backups or software updates.

But, here are a few more benefits that are often overlooked.

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hacker laptop

The dark web is essentially a marketplace for cyber criminals. If your data has been compromised, the dark web is the place where it is traded. It could be sold by miscreants, to miscreants, who can later hack into your system or extort money from you to prevent a data leak and so on.

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