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Alen and his team are total experts and this review is overdue. Not only do they get back to us in a timely manner, but they are so patient and accommodating with all of our requests, whether large or small. They have also kept things in the office running so well that we have had to call on them less and less, which has been a huge weight off my shoulders. We always get white-glove service that’s professional, reasonably priced, efficient, and reliable. The owner, Alen, always follows up to make sure everything was done correctly and running without a hitch. Most importantly, they are trustworthy – I know they are taking care of EVERYTHING that helps us operate our business (protecting against spam, software issues, email, Wifi, and backup of our data, etc.) In addition, they will really help you understand technology in a simple way and help make good decisions about what to invest in for your business without pushing products and services on you. I can’t recommend Stonebridge IT highly enough to anyone looking for IT services.
We first started working with Stonebridge IT after being extremely dissatisfied with the previous company that handled our IT. The owner, Alen, along with one of his techs stepped in first to fix some things when the other company was not responding quickly enough nor resolving many issues we were having. They were so incredibly helpful, patient, and extremely professional. They promptly responded and began not only fixing our issues but also started to consult us on setting up a plan to help our business run smoother as a whole. The main thing that made us decide to go with Stonebridge was this: they really familiarized themselves with our technology in a way other IT companies did not. Because of this, they were able to not only fix our issues quicker but also stop them from either turning into something bigger or prevent them completely. I can FINALLY breathe a sigh of relief now that we have them to turn to, and our staff is very grateful!!!
Our business does not have an internal IT staff, so I contacted Stonebridge IT, which was recommended to me by another colleague. I have very little time to deal with any I issues, and the owner, Alen, makes it easy for my business to operate by supporting my systems and software, as well as helping me understand why backup, antivirus, and cloud services are important for my business and not just some added expense. I’ve found them to be reliable, trustworthy, reasonably priced, and very accessible. It is TOTALLY worth it to at least have a consultation with Stonebridge. They are a great team to work with and very invested in helping businesses.
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