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manager technology balance

Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.

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unknown staff member

In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.

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cloud decision time

More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT security requirements. The cloud grows with them and lets them scale their business without worrying about a corresponding rise in IT costs. Plus, with the cloud, the important aspects of security and backups are mostly taken care of by the cloud service provider. And then, there’s the convenience of any-time-anywhere data access. With all these benefits that the cloud brings, what’s there to think about before signing up with a cloud service provider? While are a lot of benefits of storing your data on the cloud, but your data is still yours, so there are a few things you need to know and be comfortable with before you jump onto the cloud.

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cube hands security

Does HIPAA regulation cover your business? There are two categories of entities who are regulated by HIPAA and are required to be in full compliance.

Covered Entity – This is the main focus of the original law. Covered entities are those who, in their normal activities, create, maintain, directly access and/or transmit PHI and ePHI. Examples of these entities are healthcare providers, clearinghouses, insurance plans, and employers who self-insure. [Note: In general a specific individual is not considered a covered entity. Their employer is the covered entity. Individuals, however, still have a duty to support and ensure compliance and would likely face disciplinary action by their employer for individual behaviors that compromise compliance. Their employer would be the target of OCR fines and penalties.

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watching eye

So you know you are regulated by HIPAA. But in a broad sense, what must your organization do to be in compliance? First and foremost, you need to understand what HIPAA and the HITECH Act are regulating. HIPAA and the HITECH Act are regulating and enforcing the security of an individual patient’s health information. The specific information being regulated is known as Protected Health Information (PHI), also known sometimes as Individually Identifiable Health Information (IIHI), and its subset, electronic Protected Health Information (ePHI). ePHI is simply PHI stored, maintained, etc. in digital form. These are defined as any data that can individually identify a patient. That means anything that can reasonably ID a patient. Examples include SSN, medical ID, age, vmail, URLs, driver’s license number, license plate numbers, photos, names of relatives, identified test results, telephone numbers, email and postal addresses, and medical images. As can be seen, this sweeps a large swath of data under the umbrella of protected information.
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secure folder

You deal with HIPAA every time you visit a medical office. But what is this law that seems to constantly appear anytime you get near a healthcare provider? HIPAA is the acronym for The Health Insurance Portability and Accountability Act of 1996. Aside from allowing for portability of health insurance for the individual, the laws main reason for being is to ensure the protection and privacy of an individual’s medical data. HIPAA strictly regulates the security of medical data, and holds anyone who possesses or touches it in any way liable for any data breach that occurs. HIPAA (1996) and its younger cousin, the HITECH Act of 2006 strictly regulate and monitor the security of all individual medical data in the U.S.
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multi factor authentication

You have probably come across the term multi-factor authentication of late. It is an IT buzzword today and is fast becoming one of the best practices of cybersecurity. So, what is multi-factor authentication, exactly? Read this blog to find out.
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handshake partnership

You are probably aware of the most common benefits of signing up with an MSP such as

  • On-demand IT support: Having an MSP ensures that you get priority IT support when you need it.
  • Scalable IT infrastructure: With an MSP by your side, you can scale your staff structure up or down without worrying about the IT aspect of it. Need to add 20 people to your workforce? You focus on the hiring, while your MSP will work out the IT logistics
  • Lower IT costs: Overall, having an MSP gives you a lot of cost savings vis-a-vis having an IT team in-house. Even if you have an IT team in-house, you can have them work in tandem with your MSP for the best results. Or, have them focus on research and optimization of your IT environment instead of focusing on mundane tasks like backups or software updates.

But, here are a few more benefits that are often overlooked.

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hacker laptop

The dark web is essentially a marketplace for cyber criminals. If your data has been compromised, the dark web is the place where it is traded. It could be sold by miscreants, to miscreants, who can later hack into your system or extort money from you to prevent a data leak and so on.

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Have you come across the term, dark web, recently? As a business, you might have heard that you need to keep your data safe from the dark web. So, what is the dark web anyway? Read on to find out…

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