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Software-as-a-Service (SaaS) is the notion that instead of licensing the use of software, and essentially owning it, with all the accompanying requirement to support it on your own hardware, you subscribe to it while it operates on vendor supported hardware. Since SaaS replaces the traditional license model, we need to define the “license model.”

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Wondering exactly what Software-as-a-Service is and whether it is appropriate for your business or organization? Because it differs from the software model that we’ve become accustomed to since the 1980s when affordable computing power could sit on your desk, it could be that transitioning to software in the cloud may be worrisome to business people.

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Aside from human error and the work of bad actors, our data faces others risks. In particular, the failure of your hardware and software to protect as designed, and the numerous external threats that exist, largely beyond anyone’s control.

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We hear a lot of talk about data security because of the constant threat of cyber attacks and hacking. News of data breaches are extremely common. As a result, we are exceptionally concerned about the branding and reputation consequences of a data breach. However, there are other events which could occur that make our data inaccessible. It is important to know you are doing the best you can to protect against cyber attacks, ransomware and other forms of data theft, but data security goes beyond that. Instead, let’s look at data from a broader perspective.

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Disaster recovery is a basic element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business–that includes veterinary practices–can continue to be operational no matter what negative event might occur. Business continuity planning addresses severe, catastrophic events, loss of the lead doctor, director, or other principals in the organization, severe natural disasters that incapacitate a physical location, etc. Disaster recovery planning is one piece of this broad planning. Specifically, disaster recovery plans refer to how to quickly recover from some event that compromises your IT infrastructure.

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More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming more than just voice communications technology. That is why businesses of all sizes are migrating at an increasing rate. Here is a short list of some of the benefits.

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Bring Your Own Device, or BYOD, to work was an idea a few years ago that is becoming a reality very fast. To use your personal smartphone, tablet or laptop for work seems increasingly natural. Employees are embracing this concept without any serious reservations. As more and more business activity becomes technology driven, to have electronic gadgets right by your side all the time make sense. According to a survey conducted by Logicalis about 75% of employees in high growth markets such as Brazil and Russia and 44% in developed markets bring their own devices to work.

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Selling stolen IDs and other personal data is a lucrative trade for hackers. They are always looking for sources where vital information is stored. As a small to midsize business you store your client’s personal information, collected from different sources, on your computers and servers. Your Point-of-sale (PoS) terminal and some website transactions can be completed by use of electronic banking, credit cards or debit cards only. Your customers have to key-in their pins or passwords to make payments. That information has to be saved. Also, depending on the kind of services or products you provide, you may be collecting Social Security numbers, addresses, driver’s license numbers and DOBs of your clients. Information that personal is as important as it can get. Any source of that information is like a gold mine for a hacker. All this means only one thing for you: A data security nightmare.

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There are many threats to the integrity of a small business, and not all of them are as dramatic as a cyberattack or a hurricane. Every small business needs to do a risk assessment to determine all the threats that exist that could bring harm. External threats are the ones that get the the most attention. These can be big snowstorms or hurricanes that bring down power lines and network connections. They can also be man-made. A power outage due to a grid failure, or an act of terror. Also in this category are phishing scams, cyber attacks and data theft from external sources.

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Are you under the impression that data loss is all about putting up firewalls to protect against evil cyberattacks? Some of the biggest sources of data loss include sloppiness, human error, and just plain forgetfulness.

What are some of the unglamorous things that we do everyday that leave us vulnerable?

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