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watching eye

So you know you are regulated by HIPAA. But in a broad sense, what must your organization do to be in compliance? First and foremost, you need to understand what HIPAA and the HITECH Act are regulating. HIPAA and the HITECH Act are regulating and enforcing the security of an individual patient’s health information. The specific information being regulated is known as Protected Health Information (PHI), also known sometimes as Individually Identifiable Health Information (IIHI), and its subset, electronic Protected Health Information (ePHI). ePHI is simply PHI stored, maintained, etc. in digital form. These are defined as any data that can individually identify a patient. That means anything that can reasonably ID a patient. Examples include SSN, medical ID, age, vmail, URLs, driver’s license number, license plate numbers, photos, names of relatives, identified test results, telephone numbers, email and postal addresses, and medical images. As can be seen, this sweeps a large swath of data under the umbrella of protected information.
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handshake partnership

You are probably aware of the most common benefits of signing up with an MSP such as

  • On-demand IT support: Having an MSP ensures that you get priority IT support when you need it.
  • Scalable IT infrastructure: With an MSP by your side, you can scale your staff structure up or down without worrying about the IT aspect of it. Need to add 20 people to your workforce? You focus on the hiring, while your MSP will work out the IT logistics
  • Lower IT costs: Overall, having an MSP gives you a lot of cost savings vis-a-vis having an IT team in-house. Even if you have an IT team in-house, you can have them work in tandem with your MSP for the best results. Or, have them focus on research and optimization of your IT environment instead of focusing on mundane tasks like backups or software updates.

But, here are a few more benefits that are often overlooked.

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emails laptop

Whether you have your in-house IT team, or have outsourced your IT needs to be taken care of by a Managed Services Provider, you need to know what are the possible risks to your business from the IT perspective. Having an IT risk checklist can help you be better prepared for an IT emergency.

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voip cloud

More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility and cost-effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming more than just voice communications technology. That is why businesses of all sizes are migrating at an increasing rate. Here is a short list of some of the benefits.

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business strategy board

Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone Network (PSTN) carrying a signal from one telephone to the other. But instead of connecting telephones to the phone cables through phone jacks in the walls, VoIP uses the internet where phones can be connected to broadband devices, adapters or PCs using broadband. With this system, voice is converted into a digital signal and carried over the Internet. Let’s take a look at all the options that are available to make calls using VoIP.

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placement stage

Selling stolen IDs and other personal data is a lucrative trade for hackers. They are always looking for sources where vital information is stored. As a small to midsize business you store your client’s personal information, collected from different sources, on your computers and servers. Your Point-of-sale (PoS) terminal and some website transactions can be completed by use of electronic banking, credit cards or debit cards only. Your customers have to key-in their pins or passwords to make payments. That information has to be saved. Also, depending on the kind of services or products you provide, you may be collecting Social Security numbers, addresses, driver’s license numbers and DOBs of your clients. Information that personal is as important as it can get. Any source of that information is like a gold mine for a hacker. All this means only one thing for you: A data security nightmare.

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server rack and pc

There has been a lot of talk lately about the cloud and its ability to put small to midsize businesses (SMBs) and startups on a level playing field with large global enterprises. Can this be substantiated or is it a load of trendy hype to push SMBs to cloud-based solutions? We’ve compiled this breakdown of how the cloud can be used to boost profitability.

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laptop owner excited

Your website represents your business and so building and maintaining it need to be of primary concern to you as a business owner. We often find business owners struggling with their websites saying things like: “My website looks great, but I am not able to convert” or “I invested so much into creating my website, but I don’t get many hits.” These things are very common pains faced by businesses, especially small business. If you aren’t sure where to start your site improvement project, this post will get you rolling in the right direction with seven key areas you need to pay attention to when it comes to your website.

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