business msp

The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what you need to know before you sign up with a MSP.
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office lelvels staff

Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example-

When your employees use their own devices for work purposes such as to access emails, to connect to work servers or to work on office files. In the event their device gets infected by a malware or hacked, the virus or the hacker gets access to your data as well. Your employees may put your network at risk by connecting to unauthorized networks, downloading unauthorized software, using outdated antivirus programs etc, on their personal devices and then using it to access work files.Then, there’s the chance of them losing their devices such as smartphones, laptops or tablets putting your data at risk.
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support msp conversation

Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there.
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it mistakes broken pc

During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to change the trend. When analyzing the reasons for the failure of their IT investment, here’s what we come across most often.
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red flag warning

As someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes. In this blog, we discuss the IT red flags that you need to watch out for.

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manager technology balance

Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.

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unknown staff member

In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike in business around the time of tax planning, IRS return filing, etc., the retail industry sees a boom around the Holiday Season, and so on. During such peak times, it is common practice in the industry to employ part-time staff to meet the immediate resource needs. While this works well in terms of costs and for handling additional work/client inflow, this poses a few challenges from the IT perspective. In this blog, we explore those challenges so you know what to watch out for before bringing part-time staff on board.

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cube hands security

Does HIPAA regulation cover your business? There are two categories of entities who are regulated by HIPAA and are required to be in full compliance.

Covered Entity – This is the main focus of the original law. Covered entities are those who, in their normal activities, create, maintain, directly access and/or transmit PHI and ePHI. Examples of these entities are healthcare providers, clearinghouses, insurance plans, and employers who self-insure. [Note: In general a specific individual is not considered a covered entity. Their employer is the covered entity. Individuals, however, still have a duty to support and ensure compliance and would likely face disciplinary action by their employer for individual behaviors that compromise compliance. Their employer would be the target of OCR fines and penalties.

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hippa fines

For most of us, HIPAA is just some strange acronym for a law we stumble across everytime we visit a doctor’s office or medical clinic. Something about signing to allow the office to have access to your medical records so they can treat you. Or something like that. However, if your business has a professional […]

it support dental practice

When we talk about the benefits of hiring a Managed Services Provider–an MSP for businesses, the kind of businesses we think about are retail, shops, restaurants, etc. We often tend to overlook the healthcare industry and particularly, dental practices, when, in fact, there’s a lot of value that an MSP can add to a dental practice. This blog discusses how a dentist’s office can benefit from hiring an MSP.

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